Franchising series – Article 2: Franchising 101: What it is and how it works

A beginner-friendly breakdown of franchising as a business model – especially in the world of coffee cafés

If you’re new to the idea of franchising, you’re not alone. Many successful franchisees began their journey with nothing more than a passion for business and a dream of owning their own café. But before you dive in, it’s essential to understand what franchising really is, and how it works in practice.

This article gives you a clear, no-nonsense introduction to the franchise model and what you can expect when becoming part of a coffee café franchise.

What is franchising?

Franchising is a business model where one party (the franchisor) grants another party (the franchisee) the right to operate a business under its brand name, using its established systems, products, and support structures.

In exchange, the franchisee typically pays:

  • An initial joining fee
  • Ongoing royalties or management fees, also referred to as franchise fees
  • A contribution toward national or regional marketing (if applicable)

It’s a model that combines the independence of owning your own business with the support and infrastructure of an established brand.

Key elements of the franchise model

  • The brand
    Franchising gives you access to a recognisable, trusted name that customers already know – crucial in a competitive environment such as the coffee industry.
  • The system
    You follow a tested way of doing business. From operations and supplier relationships to staff training and customer experience – it’s all laid out.
  • Training and support
    Most franchisors provide onboarding training and continuous support. You’re not alone, even if you’re running your own shop.
  • Ongoing relationship
    It’s not a once-off transaction. A good franchise setup offers continuous operational guidance and brand development.

Why franchising works – especially in the coffee business

Running a coffee café may look easy from the outside, but behind the scenes there’s a lot to get right. Managing stock, ensuring quality, training staff, creating the right customer experience, building a loyal customer base – it’s all part of the equation.

Franchising helps by:

  • Reducing the guesswork
  • Speeding up your path to profitability
  • Giving you access to tried-and-tested tools and processes
  • Plugging you into a network of like-minded business owners

In short, it gives you the framework to run a strong, customer-focused business without reinventing the wheel.

How The Daily Coffee Group makes it work

At The Daily Coffee Group, our franchise model is built on clarity, structure, and support. We’ve developed a refined, modern coffee café concept that blends international style with South African warmth – and we back it up with systems that make daily operations easier and more efficient.

When you join our franchise family, you gain access to:

  • A well-established national brand with a growing footprint
  • Comprehensive setup and opening support
  • Ongoing operational guidance and marketing input
  • A café design and customer experience that keeps people coming back

Franchising isn’t just about selling coffee. It’s about building a sustainable business with the backing of a brand that knows how the industry works.

Next in the series: Independent café vs. franchise – Pros and Cons

In the next article, we’ll compare going it alone versus joining a franchise, so you can make the right decision for your goals, personality, and risk appetite.

Explore more about our franchise opportunities at www.thedailycoffeecafe.co.za

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